Refund Policy
Last updated: October 2026
Thank you for shopping with Read & Write Cooper Books. Because our workbooks are printed and shipped with real production costs, we do not offer refunds or returns for change-of-mind purchases. Please review your order carefully before placing it.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Please include your order number and photos of the issue so we can review it. If approved, we may offer a replacement or refund.
Returns
Returns are only considered for eligible items that were damaged, defective, or sent in error. Items must be unused and in the same condition they were received.
Non-Returnable Orders
The following items are not eligible for return or refund:
-
Digital downloads and free sample resources
-
Used or written-in workbooks
-
Items damaged after delivery
-
Orders submitted with incorrect shipping details provided by the customer
Shipping Costs
Original shipping charges are non-refundable unless the issue was caused by our error or the item arrived damaged.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to cancel it.
Refund Timing
Approved refunds will be returned to the original payment method. Please allow 5–10 business days for processing, depending on your payment provider.
Contact Us
For refund questions, please contact us here.